Community-Based Design Lookbook

Designing workplaces that build community, can help organizations thrive & adapt to change.

In today’s dynamic world, workplaces are continually adapting to better support the evolving needs of employees. Steelcase research has discovered four major trends that are reshaping how we work, interact, and connect in the workplace.

Some of these changes have been gradually unfolding over time, while others have emerged suddenly and dramatically. What makes the modern world we live in so distinct is the scale and speed of transformation. By recognizing how these shifts influence behavior, organizations can design more resilient workplaces and foster stronger communities that support both performance and well-being. Keep reading to learn more about the 4 trends impacting the workplace.

Four Macro-Shifts Changing the Workplace:

Living on Screen:

Digital interactions have overtaken face-to-face communication. Today, over half of all meetings include at least one remote participant. Even in physical office spaces, employees often choose to join meetings from their desks rather than gathering in conference rooms.

AI Supercycle:

Artificial intelligence is fueling a new wave of innovation and productivity, called a “supercycle.” With 75% of employees already integrating AI into their workflows, company leaders are feeling the pressure to develop clear AI strategies. Many recognize the potential but are still searching for a cohesive vision.

Sustainability Mindset:

The number of companies committing to sustainability goals have doubled in just one year. But achieving these goals requires a collective effort from everyone. This shift is driving a new culture of shared responsibility, continuous learning, and strategic partnerships.

Wellbeing Urgency:

Mental health challenges are reaching critical levels, with 66% of employees reporting they’re not thriving at work. Issues like anxiety and burnout are reshaping what people need at work. For many employers, mental health has become an even greater priority than physical health.